Frequently Asked Questions

Prior to your arrival to Querétaro you should send your insurance policy number together with your application form. If you can't find one, there is a Tec Health Insurance that you can buy separately; ask the International Students Coordinator for more information. This insurance only covers you in case of major accidents or sicknesses. It will not cover small visits to the doctor, nor will it pay for your medications. You should consult with your advisor in your country to know if your health insurance from your university is valid in México. You should also check your family health insurance to see if you are covered by its policy. It is mandatory for Tecnológico de Monterrey students to have health insurance. .

The majority of insurance companies ask you to pay first and after they will reimburse your expenditure. You should check with your insurance company to know how to obtain your reimbursement.

You can have your money exchanged in any bank or in specialized places for this purpose (many of them are at airports or bus terminals). The Mexican peso is constantly changing its exchange rate in regards to the dollar. The following is a useful link to convert to your currency. You can check on Google the current exchange rate, try looking for "1 USD to MXN".

You can find ATMs all over the city as well as on campus. To use them, your card must belong to an international system, and you will receive your money in pesos, based on the exchange rate of the day. Keep in mind that you’ll be charged a fee from your bank as well as, most likely, from the bank whose ATM you are using.

Make sure to notify your bank that you will be using your card outside your country, so that they do not block your account. It is also useful to bring with you the telephone number of your bank in México, not a 1-800 (which would be a very expensive call), preferably an international toll-free number or the number of an agent of your bank that you can call.

There are different types of calling cards in México. The most common ones, sold at nearly every grocery store, work in phone-booths and are useful for local calls; these range from $100, $200 to $500 pesos. You should be aware that these are plastic cards with a chip, and go into the slot of the public phones.

Long-distance prepaid cards use a toll-free number that gives you access to the service, but that would usually be dialed from your country. Be sure to ask the company which is the appropriate number to get access to their service in Mexico.

A couple of those international access numbers:

• AT&T: 01-800-288-2872 or 01-800-462-4240
• MCI (Avantel): 01-800-021-8000

Another option for long-distance calls is buying prepaid cards in México that work both as phone cards and internet cards (Todito). These work similarly to the ones you may buy back home; you have to dial an access number, followed by a card-code and a PIN number. Afterwards, you can call to the telephone that you want, ending with a #.

You should be aware that cell phones in México are usually pretty cheap ($200 or $300 pesos), but calls are rather expensive with most companies. Check your options and decide whether is worth it to buy one, (which might be if you are staying for a long period). The most common alternative is to get just the telephone, without contract or plan, and buy cell phone-cards that give you “tiempo aire”, so that you pay for $100 pesos (or 200, 300, etc) in calling-minutes.

• To call a cell-phone from a house-phone or phone booth you dial 13 digits: (044)-442 *** ** **
• To call from cell phone to cell phone you don’t dial the 044 (10 digits only)

Keep in mind: when you receive a local call in your cell phone you don’t get charged; if the call is from abroad you will have to pay, even if you are only receiving it.

Urban buses: There are plenty buses that ride through most of the city, however they might take a while in getting from place to place. These buses do not have a set schedule but they are constantly passing by the many stops placed throughout the city.

Taxi: You’ll find many of them in all streets of the city. They charge between $35 and $60 pesos, usually, but if you are going farther they might charge you more. A good idea is to always use taxi companies (Taxi Tec, Radio Taxi).
- Taxi Tec: 261 1450 - Radio taxi: 212 4290.

Long-distance buses: Querétaro has a great terminal that provides trips to all important sites that appeal to tourists in México. There are three kinds of buses:
- First class: These travel to the main cities and have all necessary commodities: air conditioner, toilet, television, etc.
- Second class: Main cities also, but these buses stop a lot throughout the journey.
- Third class: take you to small towns in the state

Querétaro has a lot of large supermarkets where you can find virtually anything that you might need. There’s also a local market, a great and colorful place, where you can really get in touch with traditional Mexican culture. Lastly, there are small grocery stores (tienditas) at nearly every corner in the city.

Querétaro is a wonderful place precisely because of its cultural diversity, which provides multiple sources of entertainment for all ages and personalities. For those interested in history and architecture, Querétaro is a colonial paradise, with its restored old buildings and impeccable squares, stone-paved pedestrian walkways and narrow streets. The beauty of these locations earned the Historic Monuments Zone of Querétaro the designation of World Heritage Site by the UNESCO in 1998.
However, the city has much more to offer in other aspects, and its medium size and industrial growth provide a practical equilibrium: it has the great malls, movie-theaters, restaurants, and stores of a big city with the comforts of a safes small town. Therefore, young people often enjoy their afternoons walking around downtown, hanging at cafés, or catching a movie; nights come with various options like bars, clubs, and discotheques with all kinds of local and international music.
Querétaro is also perfect for people who like to travel, because it is a window to the geographic and cultural diversity of Mexico, given its location in the heart of the country.

A great advantage for all our students is our campus’ wireless Internet connection, so you can log-on no matter where you are in our college grounds. Other places in Querétaro, like malls, also have wireless internet connection. However, if you want to have the service at home there are many alternatives (cable, dial-ups, internet cards, etc.)

Yes, you just have to make sure to drink that which has been filtered, boiled or bottled; avoid drinking directly from the tap. Our campus also has various safe drinking-fountains, distributed throughout all buildings.